Can My Landlord Cut Electricity or Water in the UAE?
One of the most distressing things a landlord can do is cut off your water, electricity, or air conditioning. In the UAE, this is illegal in all circumstances — and here is exactly what you can do about it.
The Law Is Clear
Across all UAE emirates, cutting off essential services is illegal:
- Dubai — Law 26/2007 prohibits landlords from interfering with tenant use of the property
- Abu Dhabi — Law 20/2006 provides similar protections
- Sharjah — Law 5/2024 explicitly prohibits utility disconnection by landlords
It does not matter whether you owe rent, have a dispute, or are past your contract expiry. The landlord cannot cut utilities.
What to Do Immediately
- Call the police — File a report. Cutting utilities is a criminal offence.
- Document everything — Photos/videos with timestamps showing utilities are off
- Contact the utility provider — DEWA (Dubai), ADDC/TRANSCO (Abu Dhabi), or SEWA (Sharjah) to confirm the disconnection was not due to unpaid bills
- File at the RDC/dispute authority — Request an urgent hearing for utility restoration
- Send a formal notice — Use our notice generator to create a written record
Can I Withhold Rent?
If your landlord has cut utilities, you may have grounds to withhold rent until services are restored. However, this is risky without RDC backing. The safest approach is to file at the RDC and request permission to withhold rent pending restoration.
Compensation
If you are forced to stay in a hotel or alternative accommodation due to utility cutoff, you can claim these costs from the landlord through the RDC.
Related Resources
Need Help With Your Situation?
Use our free tools to check your rent increase, chat with our AI rights assistant, or generate a legal notice.
Legal Disclaimer
RentShield provides general information about UAE tenancy laws and is not a substitute for professional legal advice. For complex legal matters, consult a qualified UAE lawyer. Laws and regulations may change — always verify current requirements with official government sources.