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Tenant Rights

How to File a Rental Dispute in Dubai (Step by Step)

February 22, 2026 · Updated October 06, 2026 · 8 min read

The Rental Disputes Centre (RDC), also known as the Rental Disputes Settlement Centre (RDSC), is the official body in Dubai that resolves landlord-tenant disputes. Here's your complete guide to filing a case.

When to File at the RDC

You should consider filing at the RDC when:

  • Your landlord has imposed an illegal rent increase and refuses to correct it
  • Your landlord refuses to return your security deposit
  • Your landlord has failed to maintain the property (structural issues, A/C, plumbing)
  • Your landlord is attempting an illegal eviction
  • Your landlord refuses to register Ejari
  • Your landlord has cut utilities (water, electricity, A/C)
  • Any other breach of the tenancy contract or UAE tenancy law

Before You File: Preparation Checklist

Having the right documents dramatically increases your chances of a favourable outcome:

  • Tenancy contract: Original signed copy
  • Ejari certificate: Proof of registered tenancy
  • Emirates ID: Valid identification
  • Evidence of the dispute: Written communications (emails, WhatsApp messages, letters)
  • Financial records: Rent payment receipts, deposit payment proof, bank statements
  • Photos/videos: Relevant to maintenance disputes or property condition
  • RERA calculator result: For rent increase disputes, use our rent checker
  • Formal notice: Evidence that you attempted to resolve the issue first

Step-by-Step Filing Process

Step 1: Attempt Resolution First

Before filing, send a formal notice to your landlord. This shows the RDC that you tried to resolve the matter amicably. Use our notice generator to create a properly formatted notice.

Step 2: File Your Case

You can file a case through:

  • Dubai REST app: File through the DLD mobile application
  • In person: Visit the RDC office at the Dubai Land Department headquarters
  • Online: Through the RDC website (rdc.gov.ae) or the Dubai REST app
  • In person: At an RDC-approved real estate services trustee centre

Step 3: Pay the Filing Fee

The filing fee is 3.5% of the annual rent, with:

  • Minimum fee: AED 500
  • Maximum fee: AED 20,000

Example: For an annual rent of AED 80,000, the filing fee would be AED 2,800.

Step 4: Reconciliation Meeting

The RDC first attempts mediation between both parties. A conciliation officer will hear both sides and try to reach an agreement. Many disputes are resolved at this stage.

Step 5: Hearing (if mediation fails)

If mediation fails, the case goes to a tribunal chaired by a judge with two specialist members. Both parties present their evidence and arguments, and the tribunal issues a judgment. Either side can appeal within 15 days, although money claims under AED 100,000 generally cannot be appealed.

Step 6: Decision and Enforcement

The RDC's decision is legally binding. If the losing party does not comply, the winning party can open an execution file with the RDC's own judgment enforcement department.

Tips for a Stronger Case

  1. Document everything from day one: Keep all communications, receipts, and photos
  2. Always communicate in writing: Email or registered post, not just phone calls
  3. Send formal notices before filing: It shows good faith and strengthens your case
  4. Bring organized evidence: Chronological, labelled, and easy for the committee to follow
  5. Be factual and calm: Present facts and law references, not emotions
  6. Reference specific laws: Cite the exact articles of Law 26/2007, Law 33/2008, or Decree 43/2013

Get Started

Before filing at the RDC, make sure you have a strong case. Check your rent increase legality, generate a formal notice, and gather your documentation.

Related Resources

Need Help With Your Situation?

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Legal Disclaimer

RentShield provides general information about UAE tenancy laws and is not a substitute for professional legal advice. For complex legal matters, consult a qualified UAE lawyer. Laws and regulations may change: always verify current requirements with official government sources.